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Want to enjoy even more savings this LazMall Biggest Brands Sale? Subscribe to Lazada Voucher Club and get 24 exclusive vouchers!
Two ways to join Lazada Voucher Club:
- Sign up from "My Account" on Lazada
- Sign up from Check Out
How to use your Lazada vouchers:
- Go to "My Account"
- Collect your vouchers everyweek
- Vouchers will be applied automatically during checkout
Lazada Voucher Club subscription is valid for 30 days. In Lazada Voucher Club, you will get 24 vouchers including cash vouchers and shipping couchers, up to 6 vouchers per week.
You are allowed to collect vouchers anytime throughout the week. However, vouchers are valid for 10 days upon collection. Your vouchers from Voucher Club are Platform Vouchers that can be applied to all your purchases and are stackable with Flexi Combo, Seller Voucher, Payment Voucher and Coins.
In case of cancellation of orders where Lazada Voucher Club voucher is used, the used Lazada Voucher Club vouchers shall be non-refundable and Lazada is not obliged to replace the voucher to User.
Lazada Voucher Club - Terms and Conditions
By agreeing to join Lazada Voucher Pack membership Program, you agree to these Lazada Voucher Pack T&Cs.
Lazada has the right to change, modify, add to or otherwise vary these Lazada Voucher Pack T&Cs and the Program from time to time, and in a way that Lazada deems appropriate and in accordance with applicable laws and regulations. We will use reasonable endeavours to give Users reasonable notice of any material changes to these Lazada Voucher Pack T&Cs or to the Program. It, however, remains the Users' responsibility to be updated on changes to these Lazada Voucher Pack T&Cs. You are therefore advised to check this page from time to time to take notice of any changes that we have made.
1. How to Sign Up to Lazada Voucher Pack
(i) Lazada Voucher Pack membership subscription can be purchased on the checkout page or at Lazada Voucher Pack page on My Account tab.
(ii) You can select either a one month subscription or three months subscription for your Lazada Voucher Pack membership. Lazada may at its sole discretion, change or revise Lazada Voucher Pack subscription fee for the Program. The purchase price and details of package are shown in your mobile app. Please note that prices may vary from time to time for individuals, for example, new users may get a special price as new user incentive.
(iii) Once paid, Lazada Voucher Pack membership fee is non-refundable, either in whole or in part.
(iv) Once you have successfully signed up to Lazada Voucher Pack, you will be entitled to receive four (4) rounds of vouchers in the relevant “Subscription Month.
Each round of voucher during a Subscription Month shall each have a duration of 7 calendar days – each voucher shall have a validity period of 7 calendar days once collected by you. The collection of vouchers shall be done by you latest within the week before expiration.
(v) User will be issued 6 Lazada Voucher Pack vouchers at each round during a Subscription Month. The vouchers are valid and can be redeemed only during the relevant round in which they are issued and there will be no extension to the expiry date of those vouchers. Lazada shall have the sole discretion to decide the discount value of each Voucher, provided that the total discounts that can be realised via the Vouchers match the total discounts advertised.
2. How to Collect and Use Lazada Voucher Pack Vouchers
(i) Registered User can collect Lazada Voucher Pack vouchers during each round in the Subscription Month by going to Lazada Voucher Pack page at My Account tab.
(ii) Use of Lazada Voucher Pack vouchers shall be subject to Lazada Voucher Pack T&Cs, Lazada’s Vouchers Terms & Conditions and any other relevant terms and conditions specific to certain vouchers, including and without limiting the foregoing that a platform voucher is not valid for use in conjunction with another platform voucher (save for platform shipping fee voucher).
(iii) Lazada Voucher Pack vouchers can be redeemed for purchase of goods at any store on Lazada, save for certain excluded categories such as fine gold and Step 1 infant formula.
(iv) Lazada Voucher Pack vouchers can be used at any time of the year (i.e. no blackout dates) provided it is within the duration of the round that the vouchers are issued. Lazada Voucher Pack vouchers can be jointly used with other non-competing promotions (such as on top of seller shop voucher).
(v) Lazada Voucher Pack voucher is non-refundable and cannot be exchanged for cash in part or in full and is valid for single transaction only.
(vi) In case of cancellation of orders where Lazada Voucher Pack voucher is used, the used Lazada Voucher Pack voucher shall be non-refundable and Lazada is not obliged to replace the voucher to User.
(vii) Lazada retains the right to reject any voucher that has been tampered with or used in connection with fraudulent activities, or remove user privilege or froze the membership account of the offending User in such instance.
(i) We reserve the right to modify and/or suspend the Program, its benefits (including without limitation, vouchers, discounts etc) and other Lazada Voucher Pack features, including these Lazada Voucher Pack T&Cs at any time with or without giving Users prior notice.
(ii) In the event of a suspension of the Program or Lazada Voucher Pack account, Users may not be able to use some or all of the benefits under the Program during the suspension period.
(iii) We will use reasonable endeavours to give Users reasonable notice of any material changes to these Lazada Voucher Pack T&Cs or to the Program. It, however, remains the Users' responsibility to be updated on changes to these Lazada Voucher Pack T&Cs. Users are therefore advised to check this page from time to time to take notice of any changes that we have made. Users will not receive any compensation from Lazada n the event of modification or suspension of the Program. YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE LAZADA VOUCHER PACK T&CS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST NOT USE YOUR MEMBERSHIP.
(iv) We reserve the right to:
• terminate the Program for any reason whatsoever by informing Users as well as on our platform. In such an event, Users will be given 30 (thirty) calendar days to use up his/her Lazada Voucher Pack benefits, and upon the expiry of the said period of 30 (thirty) calendar days, any benefits unused will be forfeited and invalidated;
• permanently disable or suspend the Program and/or its benefits (including but not limited to the use of the vouchers), in the event of fraud or attempted fraud by the User and/or by the User's inappropriate use of Program (including but not limited to the use of the Program benefits for business or resale purposes).
(v) In the case of a termination and/or suspension of a Lazada Voucher Pack account, we will NOT be liable to Users for any unused vouchers.
4. General Terms and Conditions
(i) If a registered Lazada Voucher Pack User does not use his / her Lazada Voucher Pack vouchers during the validity period under these Lazada Voucher Pack T&Cs, the vouchers will expire and be forfeited and Lazada is not obligated to replace those vouchers in any manner.
(ii) If for any reason any aspect of this Program cannot be executed as planned, including due to computer viruses, communication network failures, bugs, tampering, unauthorized intervention, fraud, technical failure or any cause beyond Lazada's control, Lazada may cancel, terminate, modify, and / or suspend the Program and Lazada shall not be responsible to Users.
(iii) IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN LAZADA VOUCHER PACK T&Cs, IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO THE PROGRAM. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST MEMBERSHIP FEE YOU PAID. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR LAZADA VOUCHER PACK MEMBERSHIP.
(iv) Lazada reserves the right, at any time, to validate and check User participation or details. In the event the User is unable to provide the appropriate evidence / information as requested by Lazada for validation purposes, the User will lose the Lazada Voucher Pack voucher entirely and no replacement will be offered by Lazada. Lazada reserves the right not to give Lazada Voucher Pack vouchers to any User when Lazada has grounds to believe that the User has committed fraud, illegal acts or when the User violates any agreement with Lazada. In such cases, the User will not be entitled to either claim or hold Lazada responsible for any rejection, delay, suspension, confiscation or cancellation of any Lazada Voucher Pack voucher to the User.
(v) Lazada reserves the right to disqualify any User in the event of non-compliance with any provisions of the Program or other terms and conditions stated in these Lazada Voucher Pack T&Cs.
(vi) In the event of any questions or complaints regarding the Program, please notify Lazada via live chat in Chat support and Lazada's decision regarding any complaint is final and binding on the User.
(vii) The laws of Malaysia shall apply to and govern Lazada Voucher Pack T&Cs. Any dispute arising out of or relating to these Lazada Voucher Pack T&Cs, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Asian International Arbitration Centre under the AIAC Arbitration Rules in force when the notice of arbitration is submitted. The seat of arbitration shall be Malaysia. The number of arbitrators shall be one. The arbitration proceedings shall be conducted in English.